Know if today’s a yes.

Balances and transactions you choose to share through Plaid. The current connection does not request payment or transfer access, so Olbey cannot move money.

Bank sign-in happens inside Plaid Link. Olbey receives a connection token; your bank username and password do not enter Olbey.

Production traffic uses HTTPS. Plaid connection tokens are encrypted before storage, and app session secrets are kept in iOS Keychain.

Yes. Delete All Data removes your transactions, the insights built from them and your feedback on those insights, and your statement uploads with their files and file names. It keeps your account, settings, family, bank connections, chat history and what the assistant remembers, and a connected bank keeps adding new transactions. Until you delete your account, we keep the bank name, last digits and balance of each account found in your statements, and a security record of any statement you confirmed under a different name. You can disconnect a bank separately, or delete your account with an email verification code. Account deletion is immediate and final. It does not cancel a subscription billed by Apple or another provider: cancel it with that provider to avoid further charges. There is no recovery period. If you sign up again with the same email address, you start with a new, empty account. If you used Sign in with Apple, Olbey stays listed in your Apple ID settings until you remove it there, and you may need to remove it before you can sign up again. Your profile is deleted right away. Olbey’s connection to your bank is removed, and your transaction history and chat data are erased from our live systems. Your bank account itself isn’t affected. The removal and erasure finish normally within about two hours. If one of our systems is down it takes longer: we keep retrying, our team is alerted, and we aim to finish within 7 days. Backups, system logs and internal message queues aren’t edited after a deletion. They age out on their own: message queues within about 14 days and backups within 30 days. System logs rotate on their own schedule and can hold technical details, such as an account ID or IP address, until they do. We keep a limited, pseudonymous record of your purchases for tax, accounting and legal reasons, for up to seven years after your subscription ends. It no longer carries your name or email address, but it is tied to a coded identifier, so it is not anonymous. We also keep internal audit records that hold only a coded or random account ID, and we may keep more where a legal hold requires it. In a family, your accounts stop being shared with the members who remain. Children and pets in the family stay with it only if at least two other adults remain. Otherwise the family ends and they are deleted for everyone. Other members keep their own chat history and what the assistant remembers for them, which may still mention what you shared. Deleting your account covers Olbey’s own systems. It does not reach copies held by others: AI providers keep what they received to categorize your transactions or answer you under their own retention terms, and Plaid handles its copies under its own privacy policy. Emails you sent to support and a promo-code request on this website are separate. Write to [email protected] to have those removed.

Promo codes are limited per day and per month and are first come, first served. If that day’s or month’s allocation has already been claimed, we may not be able to send one. Leaving your email is a request, not a guarantee; if a code is available, we’ll email it to you.